{"id":380,"date":"2023-04-17T13:28:59","date_gmt":"2023-04-17T13:28:59","guid":{"rendered":"https:\/\/koshift.com\/pt\/?page_id=380"},"modified":"2023-07-24T09:21:13","modified_gmt":"2023-07-24T09:21:13","slug":"toolbox-for-jira-service-management","status":"publish","type":"page","link":"https:\/\/koshift.com\/pt\/toolbox-for-jira-service-management\/","title":{"rendered":"Toolbox for Jira Service Management"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"380\" class=\"elementor elementor-380\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1e52ee3c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1e52ee3c\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div 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data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><b>Toolbox for Jira Service Management<\/b><\/p><p><b>Melhore a sua experi\u00eancia de JSM com monitoriza\u00e7\u00e3o de SLA e informa\u00e7\u00f5es sobre pedidos de clientes<\/b><\/p><p><span style=\"font-weight: 400;\">A <\/span><b>Toolbox for Jira Service Management<\/b><span style=\"font-weight: 400;\"> \u00e9 uma aplica\u00e7\u00e3o que melhora a funcionalidade do Jira Service Management (JSM), fornecendo campos personaliz\u00e1veis para acompanhar o tempo decorrido, o objectivo e o tempo restante das m\u00e9tricas de SLA. A aplica\u00e7\u00e3o oferece v\u00e1rias op\u00e7\u00f5es de formata\u00e7\u00e3o, incluindo vista predefinida, amig\u00e1vel, milissegundos e padr\u00e3o de formato de dura\u00e7\u00e3o avan\u00e7ado, para permitir que os utilizadores personalizem a monitoriza\u00e7\u00e3o de SLA de acordo com as suas prefer\u00eancias.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">A aplica\u00e7\u00e3o tamb\u00e9m oferece novos tipos de campos personalizados, tais como Statable Customer Request Type, Statable Customer Request Type with Group e Statable Customer Request Group, que permitem aos utilizadores rastrear e apresentar tipos de pedidos de clientes e grupos de pedidos como tipos estat\u00edsticos nos gadgets do dashboard do JIRA.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">Esta aplica\u00e7\u00e3o pode melhorar significativamente a experi\u00eancia JSM para os utilizadores que procuram um acompanhamento de SLA mais personalizado e informa\u00e7\u00f5es detalhadas sobre os pedidos dos seus clientes.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-560203fc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"560203fc\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6e1c937e\" data-id=\"6e1c937e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-30e1526c elementor-widget elementor-widget-heading\" data-id=\"30e1526c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Fornece Tipo de Pedido de Cliente Statable para Gadgets e Tempos Decorridos, Objectivos e Restantes para Campos SLA JSM com diferentes formatos<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-856d0b6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"856d0b6\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-36640fa2\" data-id=\"36640fa2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-488bea18 elementor-widget elementor-widget-spacer\" data-id=\"488bea18\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.14.0 - 26-06-2023 *\/\n.elementor-column .elementor-spacer-inner{height:var(--spacer-size)}.e-con{--container-widget-width:100%}.e-con-inner>.elementor-widget-spacer,.e-con>.elementor-widget-spacer{width:var(--container-widget-width,var(--spacer-size));--align-self:var(--container-widget-align-self,initial);--flex-shrink:0}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container,.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer,.e-con>.elementor-widget-spacer>.elementor-widget-container,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer{height:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner{height:var(--container-widget-height,var(--spacer-size))}<\/style>\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-49c089a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"49c089a\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7cfdf9d5\" data-id=\"7cfdf9d5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6bcc1976 elementor-widget elementor-widget-text-editor\" data-id=\"6bcc1976\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Mostra e exporta os tempos decorrido, objetivo e restante para uma m\u00e9trica de SLA com diferentes formatos<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u00a0\u00a0\u00a0\u00a0Vista predefinida ( dd:hh:mm )<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u00a0\u00a0\u00a0\u00a0Amig\u00e1vel ( XXd XXh XXm )<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u00a0\u00a0\u00a0\u00a0Milissegundos ( XXXXXX msec )<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u00a0\u00a0\u00a0\u00a0Avan\u00e7ado ( Padr\u00e3o de formato de dura\u00e7\u00e3o)<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Mostra os tipos de pedidos de clientes e grupos de pedidos como tipo de estat\u00edstica nos gadgets do JIRA Dashboard com novos tipos de campos personalizados listados abaixo<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u00a0\u00a0\u00a0\u00a0Tipo de Pedido de Cliente Statable<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u00a0\u00a0\u00a0\u00a0Tipo de Pedido de Cliente Statable com Grupo<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u00a0\u00a0\u00a0\u00a0Grupo de Pedidos de Clientes Statable<\/span><\/li><\/ul><p><b>NOTA:<\/b><span style=\"font-weight: 400;\"> \u00c9 necess\u00e1rio reindexar os projectos JSM para utilizar estes campos nos gadgets depois de criar novos campos<\/span><\/p><p><span style=\"font-weight: 400;\">Precisa de uma nova funcionalidade? Contacte-nos em <a href=\"mailto:info@koshift.com\">info@koshift.com<\/a> e vamos fazer com que isso aconte\u00e7a!<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Toolbox for Jira Service Management Home \/ Toolbox for Jira Service Management Toolbox for Jira Service Management by\u00a0K\u00f6stebek Teknoloji\u00a0 &#xE934;&#xE934;&#xE934;&#xE934;&#xE934; 5\/5 49 installs Try it free Toolbox for Jira Service Management Melhore a sua experi\u00eancia de JSM com monitoriza\u00e7\u00e3o de SLA e informa\u00e7\u00f5es sobre pedidos de clientes A Toolbox for Jira Service Management \u00e9 uma [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-380","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/koshift.com\/pt\/wp-json\/wp\/v2\/pages\/380","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/koshift.com\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/koshift.com\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/koshift.com\/pt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/koshift.com\/pt\/wp-json\/wp\/v2\/comments?post=380"}],"version-history":[{"count":34,"href":"https:\/\/koshift.com\/pt\/wp-json\/wp\/v2\/pages\/380\/revisions"}],"predecessor-version":[{"id":2616,"href":"https:\/\/koshift.com\/pt\/wp-json\/wp\/v2\/pages\/380\/revisions\/2616"}],"wp:attachment":[{"href":"https:\/\/koshift.com\/pt\/wp-json\/wp\/v2\/media?parent=380"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}