{"id":380,"date":"2023-04-17T13:28:59","date_gmt":"2023-04-17T13:28:59","guid":{"rendered":"https:\/\/koshift.com\/tr\/?page_id=380"},"modified":"2023-07-24T09:20:04","modified_gmt":"2023-07-24T09:20:04","slug":"toolbox-for-jira-service-management","status":"publish","type":"page","link":"https:\/\/koshift.com\/tr\/toolbox-for-jira-service-management\/","title":{"rendered":"Toolbox for Jira Service Management"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"380\" class=\"elementor elementor-380\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1e52ee3c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1e52ee3c\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div 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data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: bold;\">Toolbox for Jira Service Management<\/span><b><br \/><\/b><\/p><p><b>Enhance your JSM experience with SLA tracking and customer request insights<\/b><\/p><p><span style=\"font-weight: 400;\"><br \/><\/span><b>Toolbox for Jira Service Management<\/b><span style=\"font-weight: 400;\"> is an app that enhances the functionality of Jira Service Management (JSM) by providing customizable fields to track elapsed, goal, and remaining time for SLA metrics. The app offers various formatting options, including default view, friendly, millisecond, and advanced duration format pattern, to allow users to customize their SLA tracking to suit their preferences.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">The app also offers new custom field types, such as Statable Customer Request Type, Statable Customer Request Type with Group, and Statable Customer Request Group, which allow users to track and display customer request types and request groups as statistical types on the JIRA dashboard gadgets.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">This app can significantly enhance the JSM experience for users looking for more tailored SLA tracking and detailed insights into their customer requests.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-560203fc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"560203fc\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6e1c937e\" data-id=\"6e1c937e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-30e1526c elementor-widget elementor-widget-heading\" data-id=\"30e1526c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Provides Statable Customer Request Type\u200b for Gadgets and Elapsed, Goal and Remaining times for JSM SLA Fields with diff. formats<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-856d0b6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"856d0b6\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-36640fa2\" data-id=\"36640fa2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-488bea18 elementor-widget elementor-widget-spacer\" data-id=\"488bea18\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.14.0 - 18-06-2023 *\/\n.elementor-column .elementor-spacer-inner{height:var(--spacer-size)}.e-con{--container-widget-width:100%}.e-con-inner>.elementor-widget-spacer,.e-con>.elementor-widget-spacer{width:var(--container-widget-width,var(--spacer-size));--align-self:var(--container-widget-align-self,initial);--flex-shrink:0}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container,.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer,.e-con>.elementor-widget-spacer>.elementor-widget-container,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer{height:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner{height:var(--container-widget-height,var(--spacer-size))}<\/style>\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-49c089a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"49c089a\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7cfdf9d5\" data-id=\"7cfdf9d5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6bcc1976 elementor-widget elementor-widget-text-editor\" data-id=\"6bcc1976\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Show and export Elapsed, Goal and Remaining Times for a SLA Metric with different formats:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Default View ( dd:hh:mm )<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Friendly ( XXd XXh XXm )<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Millisecond ( XXXXXX msec )<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Advanced ( Duration format pattern)<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Shows Customer Request Types and Request Groups as Statistic Type at JIRA Dashboard gadgets with new custom field types listed below<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Statable Customer Request Type<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Statable Customer Request Type with Group<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Statable Customer Request Group<\/span><\/li><\/ul><p><b>NOTE:<\/b><span style=\"font-weight: 400;\"> You must reindex JSD projects to use these fields at gadgets after create new fields<\/span><\/p><p><span style=\"font-weight: 400;\">Need a new functionality? Reach out to us at <\/span><a href=\"mailto:info@koshift.com\"><span style=\"font-weight: 400;\">info@koshift.com<\/span><\/a><span style=\"font-weight: 400;\"> and let&#8217;s make it happen!<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Toolbox for Jira Service Management Home \/ Toolbox for Jira Service Management Toolbox for Jira Service Management by\u00a0K\u00f6stebek Teknoloji\u00a0 &#xE934;&#xE934;&#xE934;&#xE934;&#xE934; 5\/5 49 installs Try it free Toolbox for Jira Service Management Enhance your JSM experience with SLA tracking and customer request insights Toolbox for Jira Service Management is an app that enhances the functionality of [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-380","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/koshift.com\/tr\/wp-json\/wp\/v2\/pages\/380","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/koshift.com\/tr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/koshift.com\/tr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/koshift.com\/tr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/koshift.com\/tr\/wp-json\/wp\/v2\/comments?post=380"}],"version-history":[{"count":25,"href":"https:\/\/koshift.com\/tr\/wp-json\/wp\/v2\/pages\/380\/revisions"}],"predecessor-version":[{"id":2473,"href":"https:\/\/koshift.com\/tr\/wp-json\/wp\/v2\/pages\/380\/revisions\/2473"}],"wp:attachment":[{"href":"https:\/\/koshift.com\/tr\/wp-json\/wp\/v2\/media?parent=380"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}